@inproceedings{JSMERef,
	title = {Integrated development and maintenance for the release, delivery, deployment, and customization of product software: a case study in mass-market ERP software},
	author = {Slinger Jansen and Gerco Ballintijn and Sjaak Brinkkemper and Arco van Nieuwland},
	booktitle = {Journal of Software Maintenance and Evolution: Research and Practice},
	volume = {18}, 
	issue = {Issue 2},
	year = {2006},
	pages = {133--151},
	publisher = {John Wiley \& Sons, Ltd.},
}