@inproceedings{jansenSwanICSM2006, author = {Slinger Jansen and Sjaak Brinkkemper}, title = {Definition and Validation of the Key Process Areas of Release, Delivery and Deployment of Product Software Vendors: turning the ugly duckling into a swan}, booktitle = {proceedings of the International Conference on Software Maintenance (ICSM2006, Research track)}, month = {September}, year = {2006}, }